Once your order is shipped shipping will be 3-5 business days by Fedex, or 2-3 business days DHL. If you place an order on Friday, your order will start the processing period that MONDAY.

Other orders are pre-ordered meaning the wig will have to be constructed by our factory before it is shipped out. Processing for regular orders can be anywhere between 1-5 BUSINESS DAYS. Our shipping period for regular orders remains the same 3-5 business days by Fedex, or 2-3 business days by DHL.

 

PLEASE UNDERSTAND THAT WE DO NOT CONTROL THE SHIPPING COMPANIES. YES THERE CAN BE SHIPPING DELAYS. ORDER IN ADVANCE TO AVOID ANY SHIPPING DELAYS.

IN ANY EVENT THAT YOUR ORDER IS MISPLACED OR DELIVERED TO THE WRONG ADDRESS WE WILL NOT BE HELD ACCOUNTABLE!!! PLEASE PLEASE PLEASE MAKE SURE YOU TYPE YOUR ADDRESS CORRECTLY BEFORE SUBMITTING YOUR ORDER, DO NOT FORGET YOUR APARTMENT NUMBERS ETC.

ONCE YOUR ORDER IS SHIPPED WE HAVE ABSOLUTELY NO CONTROL OVER THE PACKAGE AND YOU WOULD HAVE TO REACH OUT TO OUR SHIPPING PARTNERS (Fedex or DHL).

ABSOLUTELY NO REFUNDS. It is against the law to refund hair extensions due to health protection and hygiene reasons. Even if you have not installed the hair and it is completely untouched we do NOT accept refunds, please understand this before ordering.

ABSOLUTELY NO EXCHANGES. It is against the law to refund and exchange hair extensions due to health protection and hygiene reasons. Even if you have not installed the hair and it is completely untouched we do NOT accept exchanges, please understand this before ordering.